So you've got your new Filegear device set up and connected. Now it's time to add some storage to Filegear.
Adding a hard-drive to Filegear does two things:
1) The drive provides free storage space that can be used to add or sync new files.
2) Filegear scans the drive for existing files and imports them into the Filegear experience.
The "Import" process can take some time depending on the number of files you have, the speed of the drive, and the kind of connector you're using to attach the drive. **
** Note: for best results, use the blue USB 3.0 ports or the USB-C port to connect your drives. As well, the included drive enclosure uses a fast SATA interface that delivers good results.
What to Expect
Here's what to expect after plugging in your drive.
1) You'll see a notification that a new drive has been detected. You'll be given an option to a) Add Drive, b) Copy Files***, or c) Browse Files. Choose a) Add Drive.
2) Filegear will search the drive for all existing files and add them to the Filegear database. After this first pass, all of your files will be available to browse, but some features will not be available yet.
3) After adding the files, Filegear will perform several passes on the files to extract metadata, infer folder types, and create high-quality previews and thumbnails.
Step #3 will take longer especially if you have lots of high-resolution photos, and raw images.
*** Note: The "Copy Files" option will only show if you have already added another drive to Filegear.
We've optimized the first pass (importing files) so that you can browse your collection when it's finished, while we continue processing stuff in the background afterwards.
The first pass should finish within a few minutes, to a couple of hours (depending on number of files, speed, etc.). The second pass could take considerably longer.
Here's some simple metrics that you can use to estimate the total time it might take for the second pass:
1) Photos from your iPhone or low-resolution DSLR take from .25 to .5 seconds each.
2) JPG photos from your standard DSLR may take up to 1 second each.
3) RAW photos from your professional DSLR might take as long as 30 seconds each.
Remember, you've taken a lifetime to collect all of your photos, music and videos. Give us a little time to sort through everything.
Filegear is constantly working in the background to keep things organized. After the first few days, Filegear will be able to keep up with all your new stuff, while keeping your existing files ready for you whenever you need them.