Firmware Release - Version 1.2

Firmware Release - Version 1.2


Filegear is a smart personal cloud device that automatically organizes your photos, music, videos and documents. Browse and search your files according to time, location, landmarks, features, tags, albums, artists, and more. Filegear's built-in media players let you stream your music and videos to any device. Use the storage you already have, and eliminate never-ending subscription fees. Your files are kept safely and privately at home.

The Filegear Firmware is installed on the Filegear device. The Filegear Firmware is the internal software on the Filegear device that creates the Filegear Personal Cloud experience.


New in this Release

This version of the Filegear Firmware software includes the following improvements:

  1. New "Export Share" Feature
  2. New "Find Duplicates" Feature
  3. New "Recursive Search" Feature
  4. Improved "Remove Duplicates" Feature
  5. Improved "Delete Files" Feature
  6. Improved "Create File from URL" Feature
  7. Various performance improvements and bug fixes

This firmware update will be rolled out and automatically installed on every Filegear device. To check the version of the Filegear Firmware installed on your device, please go to the Device dashboard at Then click on the "down arrow" next to your device title to see details. The firmware version will be listed there.

The release has been published today (February 3, 2019) and will automatically be installed on all devices within 48 hours.

If you have any questions about this release or the new features and improvements, please don't hesitate to contact us at


New "Export Share" Feature

The "Export Share" feature enables you to export file shares from your Filegear device so that you can access your files using the SMB protocol. This feature enables integrating numerous applications with Filegear such as TV apps like KODI and Plex, and other apps and systems supporting the SMB protocol. You can also connect to your Filegear using your laptop or PC by mapping a network share to Filegear.

You can find instructions on how to connect to various systems by click on the "?" button:

Connect to the share using the appropriate network address:

Then browse your files using the finder or explorer apps:

The directory structure follows the same organization as the Filegear apps, so you can quickly and easily find what you are looking for.


Q: Does this feature only work on the local network?

A: Yes. This "Export Share" feature only works on the local network. To access your Filegear device remotely you will need to use one of Filegear's native apps, or the built-in web app.


Q: Can I edit files using this feature?

A: Yes. You can edit files, create folders, move, and copy files. However note that top-level folders are read-only. Only the "Files / All Files" folder and sub folders are writable.


Q: What is the difference between this feature and the "Filegear Desktop App".

A: The Filegear Desktop App natively mounts Filegear as a local folder. Because of the advanced design of the desktop app, it delivers better performance, advanced caching features, media streaming, and remote access. The "Export Shares" feature does not have local caching which may impact viewing and editing performance, and does not support remote access so it can only be used on your local network.


New "Find Duplicates" Feature

The "Find Duplicates" feature enables you to quickly locate copies of the same file. To use this feature, simply right-click on a file, then click on the "Find Duplicates" command.

 Find Duplicates Feature

Filegear will then show all the duplicates of the selected file and their locations:

Show Duplicate Files

From here you can clean up whichever copies you like using the delete command or the more advanced "Remove Duplicates" command.


New "Recursive Search" Feature

You've probably seen the "Search Bar" that appears on every list view. The search bar allows you to search for files by name, property, tag, or other feature. However previously when searching for items, Filegear only searched the current folder, making it more difficult to find things hidden under sub-folders. With this release, the search bar always searches the current folder and all of its subfolders, making it easy to find the exact files you're looking for:

Recursive Search Feature


Q: What's the difference between "Recursive Search" feature and "Global Search" features?

A: The "Recursive Search" feature allows you to search under the current folder and all of its subfolders. Whereas the "Global Search" feature (click on the "Magnifying Glass" icon on the app bar) allows you to search through all of your files regardless of which folder they're in. As well, the "Global Search" feature enables the "Quick Filters" option which allows you to choose values to search from a list rather than typing them in by hand.


Q: Is there somewhere I can find more information about how to use search?

A: Yes. There is a quick search tutorial available by going to the "Global Search" page, as well as more information in our User Guide being released this week.


Improved "Remove Duplicates" Feature

In the last release (1.1) we introduced a new feature for removing duplicates. We have done more work to improve this feature to enable you to more easily and intuitively handle the duplicate files in your collection.

To remove duplicates from a folder, right-click on the folder and then click on the "Remove Duplicates" command:

Remove Duplicates Feature

In the pop-up dialog, you can choose from "Remove These Files" and "Remove Other Files":

Remove Duplicates Options Dialog

Remove These Files: Selecting this option will instruct Filegear to search for all the files in the selected folder (including subfolders), and remove any duplicates that are found here. Files in other folder will be untouched. Use this option if you have selected your "Backup", and you want to remove all files which already exist in your other folders, but keep the files that don't exist elsewhere.

Remove Other Files: Selecting this option will instruct Filegear to search for all the files in the selected folder (including subfolders), and for each file, remove duplicates that appear in other folders. The files in this folder will be kept. Use this option if you have selected your "Masters" folder, but may have one or more "Backup" folders elsewhere. The duplicates found in other folders will be removed.



Q: What's the difference between the "Remove Duplicates" feature and the "Drive Deduplication" feature?

A: The "Drive Deduplication" feature enables you to reclaim extra space on your hard drives by identifying exactly "same" files on the same hard drive and removing extra copies. The "Remove Duplicates" feature enables you to clean up your files collection by removing extra file references in the Filegear interface. Note that Filegear file references do not actually take up extra space on your hard drives. Instead they store references to the actual files on disk, and track extra metadata about the files for searching and lookup.


Improved "Delete Files" Feature

The "Delete Files" feature has been improved with new options:

Delete Files Feature

You can now choose to "Delete All Copies", as well as to "Delete Permanently":

Delete Files Options Dialog

Delete All Copies: When selecting this option, for each file selected Filegear will also search for any other copies of the file and delete all of them. Use this option if you have some files that you just don't want (for example blurry photos, or pictures that are too dark). This will make sure if you have any other copies hidden somewhere else you'll be able to remove those as well and not see them anymore.

Delete Permanently: When selecting this option, Filegear will permanently delete the selected files and/or folders, avoiding putting them in the Trash folder. Use this option if you know you won't be needing the files that you deleted. But watch out, when selecting this option there is no way to "undo" the deletions.


Improved "Create File from URL" Feature

Filegear can download a file from the Internet and create a local copy by using the "Create File from URL" option. The download is done by Filegear itself, so your client doesn't have to stay connected to finish the download. You can use this option to download a large video file, or a ISO image:

Create File from URL Feature

To download the file to Filegear, paste in the full URL into the "Download URL" text box. Optionally, you can give the file a custom name in the "File name" text box:

Create File form URL Options Dialog

After clicking on the "OK" button, your download will begin. You will see a "Downloading" dialog appear:

Create File from URL Progress Dialog

However, you don't have to wait for the whole thing to finish. You can just click on the "X" button on the top right hand side of the dialog box to close the dialog. When the download is complete, you will see the new file appear in the current folder.

If you closed the progress dialog, and you want to see how your download is doing, just hard-refresh the browser page and click on the "Task Monitor" link on the top-right:

Create File from URL Task Monitor


There are also many changes behind the scenes to improve both performance and robustness, to deliver a better overall experience.

We look forward to hearing your feedback and suggestions regarding this release. As always, please contact us at if you have any questions.

The Filegear Team

1 comment

Feb 04, 2019 • Posted by Ken

Getting more and more powerful.
Well done.

Leave a comment