Frequently Asked Questions

Please see the FAQ for common questions and solutions.

Filegear User Guide

The Filegear User Guide can be found Here.

Filegear Blog

From product tips, feature drill-downs, and release notes, please visit our Blog.

Filegear Utility

If you are having trouble linking or connecting to your Filegear device, try the Filegear Utility which can diagnose and solve common issues. Download links and instructions can be found here.

Contact Us

If you need any help setting up your Filegear device, please email us at or use the contact form below.

We are always looking to improve and love hearing product feedback. Feel free to email us.

Sometimes we get a lot of emails, but we always make a goal of replying within 24 hours. 

Contact us